This Privacy Policy explains what personal information foxgame collects from players in the Philippines, how that information is used, and the steps we take to keep it secure. By registering an account or using the platform, you agree to the practices described here. Please read this page carefully before you sign up.
When you register and use foxgame, we collect certain personal information that is necessary to operate your account and comply with applicable Philippine regulations. This includes your full name, date of birth, email address, mobile number, and residentialaddress in the Philippines. We also collect payment-related details such as your preferred deposit method and transaction history, which are required to process withdrawals and verify account activity. During the account verification process, we may request a government-issued ID or other supporting documents to confirm your identity and age, as required for players aged 21 and above. Additionally, we collect technical data such as your IP address, device type, browser information, and session logs to help us maintain platform security and improve your experience. All information collected is used solely for the purposes described in this policy and is never sold to third parties.
The personal data we collect is used to create and manage your foxgame account, process deposits and withdrawals, and verify your identity in line with Philippine gaming regulations. We use your contact details to send you important account notifications, security alerts, and updates about platform changes — we do not send unsolicited marketing messages without your consent. Transaction data is retained to resolve disputes, detect fraudulent activity, and produce records required by our licensing obligations. Technical data such as device and session information helps us identify unusual login patterns and protect your account from unauthorised access. We may also use aggregated, anonymised data to analyse platform performance and improve the overall player experience for users across the Philippines.
foxgame does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and fraud prevention partners — but only to the extent necessary to perform those services. All third-party partners are contractually required to handle your data securely and in accordance with applicable data protection standards. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law or in response to a valid legal request. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.
We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the foxgame platform is encrypted using secure protocols, and sensitive account information is stored in protected environments with restricted access. Our security team monitors platform activity around the clock to detect and respond to potential threats in real time. We regularly review and update our security practices to address emerging risks and maintain the integrity of your account data. While we take every reasonable precaution, no online platform can guarantee absolute security — we encourage you to use a strong, unique password and to contact us immediately if you suspect any unauthorised activity on your account.
We retain your personal information for as long as your account remains active and for a reasonable period thereafter, as required by Philippine law and our licensing obligations. Transaction records and identity verification documents may be kept for a minimum of five years following account closure to comply with anti-money laundering regulations applicable in the Philippines. If you request account closure, we will deactivate your account and cease active use of your data, but certain records will be retained for the legally required retention period. Once the retention period has expired, your data will be securely deleted or anonymised so that it can no longer be linked to you. You may contact us at any time to enquire about the specific retention period applicable to your account data.
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. You may also request the deletion of your personal data, subject to our legal retention obligations and any outstanding account activity. If you wish to withdraw consent for any specific use of your data — such as receiving platform communications — you can do so by updating your account preferences or contacting our support team. We will respond to all data-related requests within a reasonable timeframe and will keep you informed of the outcome. For any questions or concerns about how your personal information is handled, please reach out to us at [email protected].
foxgame reserves the right to update this Privacy Policy at any time to reflect changes in our practices, platform features, or applicable Philippine regulations. When updates are made, the revised policy will be published on this page with an updated effective date, and registered players will be notified through available communication channels. Your continued use of the platform after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always aware of how your data is being handled. If you have questions about any changes, visit our FAQ page or contact our support team directly.
These pages cover the full set of rules and guidelines that apply to your foxgame account.
The full rules governing your use of the foxgame platform, including account eligibility and payment terms.
Read TermsTools and resources to help you stay in control of your gaming activity and play responsibly.
Learn MoreQuick answers to common questions about accounts, payments, and platform features in Philippine English.
View FAQReady to get started? Register your foxgame account today — open to Philippine players aged 21 and above.
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